Finaworld

Privacy Policy

Privacy Policy

Effective Date: [01 November 2024]
Last Updated: [01 November 2024]

Finaworld Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. It also outlines your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Finaworld Limited is a UK-based consultancy firm specializing in management consultancy services for technology-driven businesses. We are the data controller for the personal information we process and are registered with the Information Commissioner’s Office (ICO) under registration number.

2. What Information We Collect

We may collect and process the following types of personal information:

2.1 Information You Provide Directly

  • Contact Details: Name, email address, phone number, and postal address.
  • Business Information: Details about your company, job title, and professional background.
  • Communication Records: Any correspondence, feedback, or inquiries you submit.

2.2 Information We Collect Automatically

  • Technical Data: IP address, browser type, operating system, and access times.
  • Usage Data: Pages visited, time spent on the site, and clickstream data, collected via cookies or similar tracking technologies.

2.3 Information from Third Parties

We may receive information from third parties, such as business partners, analytics providers, or publicly available sources, in accordance with applicable laws.

3. How We Use Your Information

We process your personal information for the following purposes:

3.1 To Provide Services

  • Deliver our consultancy services as requested by you or your organisation.
  • Communicate with you about our services and respond to inquiries.

3.2 For Business Operations

  • Maintain and improve our website functionality.
  • Analyse website usage and optimise user experience.

3.3 For Legal and Compliance Purposes

  • Fulfil legal and regulatory obligations, including tax and record-keeping requirements.
  • Detect and prevent fraud or other unlawful activities.

4. Lawful Basis for Processing

We process your personal data based on the following lawful grounds under the UK GDPR:

  • Consent: When you provide explicit consent for specific purposes, such as subscribing to our newsletter.
  • Contractual Obligation: When processing is necessary to perform a contract with you or your organisation.
  • Legitimate Interests: When processing is necessary for our business interests, such as improving our services, provided it does not override your rights.
  • Legal Compliance: When processing is required to comply with legal obligations.

5. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf (e.g., hosting, analytics, or IT support).
  • Regulators or Law Enforcement: When required to comply with legal obligations or enforce our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. International Data Transfers

As part of our global operations, your information may be transferred to countries outside the UK. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with UK GDPR requirements.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Specific retention periods are as follows:

  • General Inquiries: 1 year from the date of the last communication.
  • Service-Related Information: 7 years, in line with legal and accounting obligations.

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to certain exceptions.
  • Restriction: Request to limit the processing of your data.
  • Data Portability: Request to receive your data in a machine-readable format.
  • Objection: Object to data processing based on legitimate interests.
  • Withdraw Consent: Withdraw your consent where processing is based on consent.
  • Lodge a Complaint: File a complaint with the ICO if you believe your rights have been violated.

You can exercise these rights by contacting us at contact@finaworld.co.uk.

9. Cookies and Tracking Technologies

We never use cookies and similar technologies to enhance your browsing experience.

10. Security Measures

We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security audits.

11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. The latest version will always be available on our website, and significant changes will be communicated directly to you.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Finaworld Limited
Finaworld Limited, Suite 124, Dragon Coworking, 7-8 New Road Avenue, Chatham, Kent, ME4 6BB
Email: contacty@finaworld.co.uk